Restaurant & Event Venue Boosts Repeat Customers and Saves $1,900 Per Month With DFY CRM Automation

This restaurant and event venue knew they had a great product — but repeat guest engagement, event leads, and online reviews were inconsistent. Marketing happened “when there was time,” which meant growth stalled.

They enrolled in the AE Lite Plan, later upgrading to Elite, to turn guest data into a structured revenue engine.

The Core Business Problem

• No guest database
• No repeat-visitor nurture system
• Few online reviews
• Private event inquiries were inconsistent
• Follow-up happened manually (if at all)

Revenue was dependent on random walk-ins.

What We Built

Their AE created a fully automated engagement ecosystem:

• QR-code opt-in forms
• Automated review requests (Google, Facebook, Yelp)
• SMS loyalty club sequences
• Monthly email newsletters
• Private-event lead funnel
• Social follow-up automations

Every guest interaction became an opportunity — without extra staff effort.

Hard Results

In 90 days:

✔ Google reviews increased 290%
✔ Private event inquiries rose 41%
✔ Repeat visits increased 22%
✔ SEO and local trust scores improved significantly

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The Financial Win

Automation replaced ~12 staff hours per week that were previously spent:

• Posting manually
• Following up with guests
• Asking for reviews in person
• Managing inquiry responses

12 hours/week × $37.50/hr
= $1,900/month in operational savings

Plus — increased revenue flowed from private events and repeat guests.

The Takeaway

This wasn’t just marketing.
It was building a repeatable demand engine that runs 24/7.

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